...turning the voice of the customer
 into management actions

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Tools and resources - your customers, sharing their experiences across the world

Timecheck

Overview

Lifetime Value

Revenue at Risk

Cost of Call-Backs

Cost of Inaction

Time to check with your customers

Wherever you are, whatever the time:Advocates

- one of your customers may be talking to

- one of their friends about

- one of your products or services...

If your customers only have good things to say, they can be your best advocates
- 24 hours a day...

On the other hand, if they’ve experienced a problem with your products or services, it’s better that you hear about it now, before they tell the world.

Los Angeles

New York

Brasília

London

Brussels

         

Pretoria

Dubai

Hong Kong

Sydney

Auckland 

         

(With thanks and appreciation to Time and Date AS, and timeanddate.com for providing clocks and world time)

Your customers are down there, somewhere - what are they saying about you?

A view of your customers from the International Space Station (weather and daylight permitting)


Broadcast live streaming video on Ustream